Shipping & Delivery

Every order is individually inspected, secured in custom protective packaging, and dispatched with fully insured tracking to ensure flawless transit to your door.

1. Shipping Rates & Thresholds

2. Processing & Transit Timelines

• Fulfillment & Dispatch: Orders are verified, quality-inspected, and dispatched within 1–3 business days (excluding weekends and major public holidays).
• United States: 7–12 business days once dispatched. Last-mile carrier service is completed securely by USPS.
• Canada: 8–14 business days once dispatched. Last-mile delivery is handled by Canada Post.
• International (UK, EU, Australia, etc.): 8–15 business days depending on regional clearance procedures.
• Tracking Updates: You will automatically receive a dispatch confirmation email containing your direct tracking URL as soon as the carrier registers the physical parcel.

3. Customs, Duties & Import Taxes

• United States Deliveries: US orders under $800 USD fall under the Section 321 de minimis threshold and are entirely exempt from import tariffs and customs duties.
• Other International Destinations: For orders destined outside the US, local import duties, VAT, or regional handling charges may occasionally be assessed by your local customs authority upon arrival. These charges remain the responsibility of the recipient.

4. Our Transit Protection Guarantee

We take full responsibility for ensuring your jewelry arrives in pristine physical condition.

If your parcel is confirmed lost in transit by the carrier or arrives with physical damage, simply reach out to us at hello@aruary.com within 14 days of the expected delivery date. Please include your order number and clear photos of the damaged packaging, and our team will immediately arrange a complimentary replacement or full refund.

Have questions regarding an upcoming shipment or tracking status?